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Joseph and Yvonne discuss the “Oz Moment”—the experience of wonder and surprise that comes from first experiencing the sights, sounds and sensations in a foreign place. This episode explores the mental processes that lead to Oz Moment experiences. We hear from Ayako, who had a life-changing experience when she stepped into the restroom at LAX. Oz moments teach us a lot about how our mind works when we have intercultural experiences.